Hopefully, you have tried to come up with some responses to the last blog on polite structures for business emails. Here I will share my answers. Of course, these are just one option of many. My answers are in italics below each scenario.
As you probably recall, I am responsible for compiling the sales report by next week. I have received many of the sections and it is coming together nicely. I wanted to check in with about how your section on returning customers is developing and when it might be ready to add to the report.
I have been thinking about our current situation and how we could solve our issue with data and tracking. I'd like to propose a potential solutions that we could easily implement in the coming year.
Since our merger with our partner company, we have struggled to merge our lists of clients and to create a systematic process for data collection. Synergetics Consultants is a local company that specializes in resolving this particular issue. I have taken the liberty of asking them for an estimate and they have said that they would be able to complete the work over 6 months for only $10,000.
In my opinion, it will be money well spent! I'm looking forward to hearing your thoughts on the issue.
Thank you, Sue, for sharing your thoughts on how to resolve our data and tracking problems. I think that it is a great jumping off point. Still, I have some concerns regarding the cost of the proposed solutions. Specifically, $10,000 is a rather large amount of money and it would significantly cut into our profits. Would it be possible to find a less expensive company? Alternatively, perhaps we could design the new data collection process in-house while still outsourcing the data merging process? I imagine this might reduce the cost.
Thank you all for your input.
Keeping in mind what you have learned about polite structures and social/cultural language skills, create a response for the following situations at work. This week, I want you to imagine you are writing emails to address different problems at work. Write down what you would say and your reason for responding that way.
What did you decide to say at this problematic hotel? My suggested responses are italicized.
Keeping in mind what you have learned about polite structures and social/cultural language skills, create a response for the following situations at a hotel. Write down what you would say and your reason for responding that way.
Last week, we defined social and cultural (or sociolinguistic) language skills. As you remember, these skills help you act appropriately with different people in different situations. You probably also remember that these skills have a lot to do with culture.
So, how do you learn social and cultural skills?
Luckily, there are really just two steps to gaining these skills.
Once you have taken some time to do this exercise, let us know what you observed. You can add your thoughts in the comment section.
East Bay ESL is an English language school for learners in the San Francisco East Bay.