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Hotel Scenario Responses

2/6/2015

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What did you decide to say at this problematic hotel?  My suggested responses are italicized.

  • You want to make sure you are getting the best price for the room.  Find a way to check with the hotel clerk.

Is that the best price available tonight? or Are there any discounts available for students/veterans?

  • You requested a room with a view but they gave you a room without one.  Correct this mistake by speaking with the front desk clerk.

Are there any rooms with views available?  I believe I requested one when I made my reservation.

  • The air conditioner in your room will not turn off.  You need to report the problem to the front desk over the phone.

The air-conditioning in my room won't turn off.  Could you send someone to fix it?  Thank you.

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